What to do if Scrolls won’t update or launch

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A small number of users are having issues updating their Scrolls clients. Sorry about that! Here’s  a quick post to help get things running again.

 

Reinstall from Mojang.com – try this first!

The easiest way to fix a client that doesn’t update properly is to uninstall and and resinstall from the Mojang webpage. Here’s how to do that:

  • Uninstall Scrolls from your Mac/PC
  • Log into https://account.mojang.com/me
  • Download the Scrolls client and let it update
  • Sign in and play!

If you’re one of the very few who still encounter issues, there is another way to fix your client.

 

If reinstalling doesn’t work on Windows

  • Hit Win+R to bring up a Run window.
  • Enter %appdata%/../local/mojang/scrolls and hit enter.
  • If there is no “game” folder here, right-click and select “New->Folder”, then name it “game”.
  • Open the game.zip file, which you should find in the same folder.
  • Extract the zip file into the game folder.
  • Sign in and play!

 

If reinstalling doesn’t work on Mac/OSX

  • Hit Command + Shift + G, type /Applications/Scrolls.app/Contents/MacOS then hit enter.
  • Double click the “game.zip file”.
  • If there is no “game” folder here, hit Command + Shift + N and name the new folder “game”.
  • Drag the MacScrolls file into the game folder.
  • Sign in and play!

 

We hope that fixes your issues. Enjoy Scrolls!